Frequently Asked Questions
How are Prestige Cars different?
- Search a wide range of high-quality used cars
- Complete your purchase entirely online
- All our cars are thoroughly inspected and fully reconditioned
- Every car has passed a thorough 150+ point inspection
- Free home delivery in as little as 72 hours, 7 days a week
- All our cars come with a free comprehensive minimum 6-month warranty
- All vehicles have a 48-hour money-back guarantee for peace of mind
- Finance and part exchange available
How do I place an order?
Simply find your ideal car with Prestige cars, click 'BUILD YOUR DEAL' and complete your order entirely online. You can choose whether you'd like to buy the car outright, apply for finance or part exchange your existing car. We'll also need to collect your personal details, the delivery instructions and your payment details before you complete your purchase.
How do I speak to someone at Prestige cars?
The team here at Prestige cars are on hand to help 7 days a week from 8:00 AM - 8:00 PM. You can get in touch with us on 01277366845 or you can simply send us an email or a WhatsApp!
How will you use my Personal Data?
We here at Prestige cars respect your privacy and will always keep your data safe and secure. You can find us in the ICO register.
Can I finance my new car?
Yes, you can. Financing your car with Prestige cars can make buying your next used car more affordable. We offer two types of finance -- Personal Contract Purchase (PCP) or Hire Purchase (HP). All of our finance offers are subject to status and affordability checks.
What is the difference between Hire purchase (HP) and personal contract purchase (PCP)?
Both HP and PCP allow you to pay for your car in monthly payments over an agreed period, with a fixed rate of interest. The key difference is what happens at the end of each contract.
With a HP contract, you'll own the car after making the final payment.
At the end of a PCP contract, you can either hand the car back to the lender, part exchange it for a new one, or pay the final repayment (including any purchase fee) to keep the car. New finance agreements are subject to status and affordability checks.
If you hand the car back at the end of a PCP agreement, there may be extra charges if you go over the agreed annual mileage or if the car has damage over fair wear and tear.
How do I apply for finance?
Simply go to our Apply Now page and fill out our online application form. Or you can apply for your finance in the build a deal section.
How long does it take to get a decision?
We'll give you an instant finance decision wherever possible, but sometimes it may take longer. We'll keep you updated on your application's progress.
What information is needed for a finance application?
During your application, we'll need your personal details, employment details, address history, bank account details and a copy of your photo driving licence.
Will applying for finance affect my credit score?
When you apply for finance a lender will run a hard credit check on your credit profile. Too many hard credit checks over a short period can affect your credit score for six months, which could reduce your ability to get approved for credit. We do however have a free finance eligibility checker on our website where you can run a soft search on your file to determine your eligibility of getting the finance!
When is my first monthly payment due?
Usually between 28-31 days after the lender has signed the agreement. You can usually change the date for free before you make your first payment. Please check your lender's terms and conditions.
What is the 150 point inspection?
Before a car appears on our website, it passes a thorough 150+ point inspection. Our mechanics check everything from the lights, windscreen wipers and radio to the sat-nav, cooling system, engine, brakes and more. We also spend hundreds of pounds reconditioning each car. If a car doesn't pass our 150+ point inspection, we simply won't sell it.